Privacy Policy
Last updated: 5/21/2025
1. Introduction
LitterBuddy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and software services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.
2. Information We Collect
We collect several types of information from and about users of our Service, including:
- Personal information such as name, email address, and contact details when you register for an account or join our waitlist.
- Information about your pet, including weight, litter box usage patterns, and other health-related data collected through our Service.
- Technical information such as IP address, browser type, device information, and usage data.
- Information you provide when you contact us for support or participate in surveys.
3. How We Use Your Information
We use the information we collect about you or that you provide to us, including any personal information:
- To provide, maintain, and improve our Service.
- To process and complete transactions, and send you related information.
- To send you technical notices, updates, security alerts, and support messages.
- To respond to your comments, questions, and requests.
- To analyze usage patterns and trends to better understand how users interact with our Service.
- To personalize your experience and deliver content relevant to your interests.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
- With service providers who perform services on our behalf.
- To comply with legal obligations or enforce our agreements.
- If we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
- In connection with a business transaction such as a merger, acquisition, or sale of assets.
5. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk.
6. Your Choices
You can review and change your personal information by logging into the Service and visiting your account profile page. You may also send us an email to request access to, correct, or delete any personal information that you have provided to us.
You can choose not to provide certain information, but this may limit your ability to use certain features of our Service.
7. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
8. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or by email.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Service and this Privacy Policy to check for any changes.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@litterbuddy.app.